How is this different from a general ticket management tool?
BABEL OPS does not stop at receiving requests and tracking their status: AI analyses the source of the target project and implements the registered ticket as code. Requests, code changes, deployments, reviews, and history stay connected in a single operations flow instead of being scattered across different tools and people.
Do we have to rebuild our existing systems?
No. BABEL OPS lets you apply AI to the maintenance flow first, without rebuilding existing systems from scratch. We review the scope and the adoption approach together with you, based on the system environment you are currently running.
How is a change request processed?
Your team registers a ticket in BABEL OPS with the target system, the screen it concerns, and the change to be made. AI then analyses the source of the target project along with the request, implements it as code, and creates a Git commit.
Are results handled by AI applied straight to the production system?
No. Even after AI implements the code in BABEL OPS, your team reviews the result and decides whether to apply it to the target system. What has been applied is also reviewed by your team for approval or further work, so the final judgment stays with people.
Can we manage deployment and rollback history as well?
Yes. BABEL OPS separates deployments between development and production environments, and links each deployment to the tickets it delivers. Time taken, the requester, and the rollback process are all recorded as history for each deployment.
Can we manage several systems from a single console?
Yes. BABEL OPS lets you register multiple projects and manage them from a single console, with the AI model, repository, execution environment, and deployment target configured separately for each project.
Is it actually used in production?
Yes. Maintenance of the KEYTECH website is also handled as tickets in BABEL OPS. Requests to change copy and screens are implemented as code by AI and reviewed by our team before they are applied, following exactly the same flow.
What kind of organizations is it for?
BABEL OPS suits public institutions that need to manage repetitive requests for their websites and business systems in a structured way, and enterprise IT teams that run multiple systems alongside long-term maintenance work. It also works for online services where policy, copy, and feature changes occur continuously, and for organizations that need to keep repositories and deployment environments separate for each project.
